Product Leader · Growth Driver · Digital Transformer

Building digital products
that drive growth & impact.

Muhammad Abdullah Al Muti — Product, Project & Partnerships Leader with 20+ years scaling platforms, payments and revenue across telecom, fintech and tech. Ex-Meta. Ex-Telenor.

Dubai, UAE3,370 followers · 500+ connections
Portrait of Muhammad Abdullah Al Muti
PMP® Certified
20+
Years of leadership
10+
Digital platforms scaled
180K+
Daily transactions
10×
Peak revenue growth

About

A leader who ships — at scale.

Product, Project & Customer Success leader with over two decades driving digital transformation, scalable platforms and revenue growth across telecom, tech and startups.

My work spans web, mobile, eCommerce and payments — from launching Meta's first global Dynamic Partial Loan initiative to unifying Grameenphone's digital channels into an omni-channel experience contributing the majority of business revenue.

Currently based in Dubai and available immediately for Senior Manager / Head roles in Product, Customer Success and Digital Transformation.

Expertise

Where I create leverage.

01

Product Strategy & Lifecycle

End-to-end ownership from discovery to scale across web, mobile and platform surfaces.

02

Payments & Fintech

Online payments, wallets and partner rails powering millions of daily transactions.

03

eCommerce & Marketplaces

Flagship digital distribution channels contributing 80% of business revenue.

04

Digital Transformation

Modernising legacy operations into omni-channel, data-driven customer experiences.

05

P&L & Revenue Growth

Delivered 2×–10× revenue growth across multiple markets and business units.

06

Agentic AI Solutions

Applying AI to enterprise delivery, customer success and product intelligence.

07

Strategic Partnerships

Global-first launches with Meta, Grameenphone and cross-border operators.

08

Customer Success (CX)

Retention, expansion and executive relationships across enterprise & SMB.

Experience

Two decades. Ten platforms. Millions of users.

Verbex.ai

Jun 2026 — Present

  • Director, Enterprise DeliveryFull-time· Dhaka · On-site
  • Customer Success AdvisorContract · Feb 2026 — Jun 2026

Client-facing lead building trusted executive relationships and driving value across high-value enterprise & SMB customers.

HRPlus

Aug 2025 — Jan 2026

  • Consultant, Strategy & Business DevelopmentContract· Dhaka · Hybrid

Advised leadership on strategic positioning, employer acquisition and growth priorities for the recruitment and headhunting business.

NewYou — A Digital Lifestyle Startup

Nov 2024 — Jan 2026

  • Co-founder, Head of Product & PartnershipsSelf-employed· Dhaka · Hybrid

Building a fashion-tech super app for grooming, styling and curated fashion services.

Meta

Aug 2022 — Aug 2023

  • Strategic Partnership Manager, South Asia & APACContract· Singapore · On-site

Led the global first launch of Dynamic Partial Loan with Grameenphone in Bangladesh — 2× revenue growth and 3rd highest contributor in APAC.

Grameenphone Ltd (Telenor)

Feb 2006 — Aug 2022 · 16 yrs 7 mos

  • Head of Web, Payments & Global Partnerships (DGM), Digital ChannelsMay 2017 — Aug 2022
  • Lead Product Manager, Web & GP SHOP, Digital ChannelsMay 2016 — Apr 2017
  • Product Manager, Web & 3rd Party Digital DistributionDec 2011 — May 2016
  • Executive, Online Communication & Customer ServiceFeb 2006 — Nov 2011

Owned the digital channel P&L — from launching FlexiPlan (100Mn+ monthly revenue) to unifying online payments, web and partnerships into a single omni-channel experience.

Selected Work

Signature launches.

Fintech · Partnerships

Dynamic Partial Loan — Meta × Grameenphone

Global first launch. 2× revenue growth. 3rd highest APAC contributor.

eCommerce · Payments

FlexiPlan Web

Revolutionary self-service bundling platform generating 100Mn+ monthly revenue from web.

Web · Digital Channels

GP Corporate Website REVAMP

Complete Drupal 7 rebuild with predictive search, 3G coverage maps, store locators and omni-channel integrations.

Product · Startup

NewYou Super App

Fashion-tech super app for grooming, styling and curated fashion services.

Education

Trained by world-class institutions.

Singapore Management University
Professional Certification, Product Management ProgrammeGrade: 92%
Sep 2023 – Dec 2023
INSEAD
Telenor Strategy Execution Programme, Organizational Leadership
Apr 2017 – Jul 2017
University of Asia Pacific
BSc in Computer Science & EngineeringGrade: 3.62
2000 – 2004

Licenses & Certifications

Credentialed rigor.

Project Management Professional (PMP)®
Project Management Institute
2026 · Exp 2029
Product Management Programme
Singapore Management University
2024
Certified Agile Leadership for Orgs (CAL-O)
Scrum Alliance
2020
Certified Agile Leadership Essentials (CAL-E)
Scrum Alliance
2020
Professional Scrum Master I
Scrum.org
2020
Certified Scrum Product Owner (CSPO)®
Scrum Alliance
2019
Design Sprint Nano Degree
Udacity
2018
Telenor Strategy Execution Programme
INSEAD
2017

Capabilities

A broad, battle-tested toolkit.

Product ManagementProject ManagementPaymentsPartnershipsDigital TransformationP&L OwnershipAgentic AIB2B SaaSCustomer SuccessStakeholder ManagementStrategic PartnershipsOnline PaymentseCommerceWeb EcosystemProduct DevelopmentVendor ManagementOrganizational LeadershipRisk ManagementAgile DeliveryData-Driven Decisions

Let's talk

Have a product, platform or partnership that needs to scale?

Currently based in Dubai with a valid UAE employment visa — available immediately for senior product, CX and digital transformation leadership roles.